Privacy policy

Privacy Policy

Last updated: July 21, 2025

Solar Hound Leads ("we", "us", or "our") operates this website and all related products, services, tools, and content to provide solar professionals with access to high-intent solar leads (the “Services”). Our Services are powered by Shopify, which enables us to securely facilitate transactions, protect your information, and optimize your experience.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, make a purchase, or interact with the Services. By using the Services, you agree to the terms described here.

Personal Information We Collect

We collect the following categories of personal information depending on how you interact with the Services:

  • Contact Information – Name, phone number, email address, billing address, and business contact details.

  • Payment & Transaction Details – Credit/debit card info, transaction history, order value, and payment confirmation.

  • Account Information – Login credentials, security preferences, saved zip codes, and lead preferences.

  • Device & Usage Info – IP address, browser type, session activity, and website navigation behavior.

  • Communications – Support inquiries, feedback, or other messages you send us.

We do not knowingly collect data from individuals under 18 years of age.

How We Collect Your Information

We collect personal information:

  • Directly from you – When you place an order, create an account, or contact us

  • Automatically – Via cookies, analytics tools, and device/browser tracking

  • Through third-party services – Including Shopify, payment processors, and advertising partners

How We Use Your Information

We use your personal information to:

  • Deliver Lead Products – Process orders, confirm payments, and deliver exclusive or non-exclusive solar leads (based on your selected package)

  • Personalize Your Experience – Tailor your viewable zip codes, lead recommendations, and promotional offers

  • Protect the Platform – Detect fraud, enforce terms, and secure your account

  • Communicate With You – Respond to inquiries, confirm transactions, and provide updates or marketing (you may opt out at any time)

  • Comply With Legal Obligations – Maintain business records, respond to legal requests, and meet regulatory standards

Disclosure of Personal Information

We may share your information in the following situations:

  • With Shopify – To enable site functionality, secure payment processing, and data storage

  • With service providers – Including IT support, email platforms, analytics providers, or advertising partners

  • With marketing partners – To deliver targeted ads or campaigns (you may opt out of such use)

  • When legally required – In response to subpoenas, legal investigations, or to enforce our rights

  • As part of a business transaction – Including merger, acquisition, or sale of assets

Lead Usage Responsibilities

When you purchase a lead bundle from Solar Hound Leads (exclusive or non-exclusive), you are responsible for using that information in full compliance with all applicable laws including TCPA, CAN-SPAM, CCPA, and telemarketing or outreach regulations. Improper use of lead data may result in legal consequences. If in doubt, please consult your legal advisor before initiating contact.

Cookies & Tracking Technologies

We and our partners may use cookies, web beacons, or similar tools to monitor usage patterns, personalize content, and improve marketing. You can manage cookie preferences in your browser or by using opt-out links provided below.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate personal information

  • Delete your data from our systems

  • Receive a copy of your personal data (portability)

  • Opt out of targeted advertising or data sharing

To exercise any of these rights, please contact us at solarhoundleads@gmail.com. We may request verification before processing your request.

Shopify Relationship

Solar Hound Leads is hosted on Shopify. Shopify may collect data on your interaction with our site and others, and use it to improve their services. Shopify may also offer privacy tools that apply globally, such as the Global Privacy Control signal. Learn more about Shopify's data use here: https://privacy.shopify.com

Children’s Data

Solar Hound Leads does not knowingly collect, sell, or share data from children under 18. Our services are strictly intended for licensed or authorized solar professionals and businesses.

Data Security & Retention

We follow industry standards to secure your data. However, no online system is 100% secure. We retain your personal information only as long as needed to fulfill business, legal, or operational purposes.

International Transfers

If you are located outside the United States, your information may be transferred to and processed in the U.S. or other jurisdictions where Shopify or our service providers operate. We use standard contractual clauses where applicable to ensure lawful data transfer.

Policy Updates

We may revise this Privacy Policy from time to time. The updated version will always include a “Last Updated” date and will be posted on this page.

Contact Us

If you have questions or wish to exercise your rights, contact us at:
📧 solarhoundleads@gmail.com or (916)500-0059